Returns Policy

Returns & Refunds

At Lily’s Boutique, we strive to ensure every order arrives exactly as expected. Please carefully review our returns policy before placing your order.

Due to the nature of our products and our small business model, we do not currently offer returns, refunds, or exchanges for unwanted items, incorrect sizing choices, or change of mind purchases.

All sales are considered final once an order has been placed.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us within 48 hours of delivery at:

Email: lilysboutique26@gmail.com

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging
• Once reviewed, we will work with you to resolve the issue appropriately.

Sizing & Product Information

We strongly recommend reviewing all sizing information, product descriptions, and images carefully before purchasing. If you need any assistance before ordering, our team will be happy to help.

Non-Returnable Items

For hygiene and business reasons, all items are non-returnable unless deemed faulty by our team.

Items returned without prior approval may not be accepted.

Delivery Issues

Lily’s Boutique is not responsible for delays caused by couriers, customs, incorrect shipping information provided by the customer, or circumstances outside of our control.

Please ensure all delivery details are entered correctly at checkout.

Contact Us

If you have any questions regarding your order or this policy, please contact us:

Lily’s Boutique

lilysboutique26@gmail.com

Last updated: May 2026